When you work in the commercial or residential maintenance industry, there’s no such thing as a “small problem”. Industrial air conditioners spew out hot air during a record breaking heat wave and make office complexes miserable places to work in. Homes flood when pipes break because of extreme cold, heat, or neglect from home owners.
Unfortunately, most maintenance problems don’t occur during a convenient time. Imagine working at a local hospital, and when you start your shift the generators aren’t working. Or that you’re the owner of a popular sprawling mall, and you get a frantic call about the elevators and escalators not working. Now imagine that you call your maintenance company and you’re redirected to their voice mail.
Loyal customers can easily turn into angry ex-customers if they feel like they’re being ignored, but you’ll never find yourself in that situation when you use Ansercomm phone answering services. We understand the challenges commercial and residential maintenance specialists face, and our answering service is designed to meet your unique needs.
Our virtual receptionists are available 24 hours a day to answer the calls, text messages, website inquires, and e-mails your business receives. Our professional virtual receptionists will gather necessary information from the customer and find the best solution for their problem, and it’ll be done according to your guidelines and standards. Our receptionists are very congenial and are excellent conversationalists, your customers will think they’re speaking with someone that’s sitting right in your office!
We strive to make things more efficient for both our clients and our client’s customers. Our services will brand your company as a professional and reliable source for maintenance help, and Ansercomm will do whatever we can to keep clients happy.
If you work in any of the following industries:
- Heating and cooling
- Elevator and escalator
- Janitorial services
- Environmental services
- Commercial plant care
- Restoration services
- Pest control
- On call security
- Commercial build-out services
- Repair services
Contact us today so you can hear about what Ansercomm can do for you.